Privacy policy

Effective Date: October 23, 2024

Moonsteeped (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website, including through our contact form, appointment booking application, and email newsletter sign-up form.

1. Information We Collect

We collect personal information that you voluntarily provide when using the following features on our website:

  • Contact Form: Name, email address, phone number, and any additional information you provide in the message field.

  • Appointment Booking Application: Name, email address, phone number, appointment preferences, and any other details you provide when scheduling an appointment.

  • Email Newsletter Sign-Up Form: Name and email address.

2. How We Use Your Information

The information we collect is used to:

  • Respond to inquiries submitted through our contact form.

  • Schedule, confirm, and manage appointments.

  • Send periodic newsletters, updates, and promotional materials via email (if you opt-in to our email list).

  • Improve our website and services based on customer feedback and preferences.

3. How We Protect Your Information

We take your privacy seriously and use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure servers, encrypted communications, and regular monitoring of our systems.

However, please note that no method of online transmission or storage is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:

  • Service Providers: We may share information with trusted service providers who assist us in operating our website, managing appointments, or sending newsletters, provided they agree to keep your information confidential.

  • Legal Requirements: We may disclose your information if required to comply with applicable laws, regulations, or legal processes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your device through your web browser, enabling the site to recognize your browser and capture certain information. You may choose to disable cookies through your browser settings, but please note that this may affect the functionality of certain parts of our website.

6. Your Rights and Choices

You have the right to:

  • Access and Update: Request access to the personal information we hold about you or request corrections if your information is inaccurate or incomplete.

  • Opt-Out: Unsubscribe from our email newsletter at any time by clicking the “unsubscribe” link in any email we send.

  • Data Deletion: Request that we delete your personal data, subject to any legal requirements for retaining certain records.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we may have collected information from a child under 13, please contact us so we can promptly delete the data.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Moonsteeped
121 Mill St, Orono, ME 04473
Phone: (240) 321-9150
Email: moonsteeped@gmail.com

We are committed to ensuring your privacy and will respond to any inquiries or requests within a reasonable timeframe.

By using our website, you consent to the terms of this Privacy Policy. Thank you for trusting Moonsteeped with your personal information.